New Tool Offers Operators an End-to-End Solution for Diner Engagement

BentoBox, a marketing and commerce platform that currently serves thousands of restaurants worldwide, launched BentoBox Payments.

With the addition of Payments to the BentoBox platform, restaurants have access to an end-to-end solution to take orders, process payments and manage them all within the same platform, meeting restaurant operator demand for easy-to-use technology solutions to help them manage their business.

BentoBox Payments is enabled by Clover from Fiserv, a leading global provider of payments and financial services technology that acquired BentoBox in November 2021. All BentoBox customers will have access to BentoBox Payments, and those that also utilize the Clover point-of-sale and business management system can further simplify processes by bringing on-premise and online ordering payment processing into one unified platform, increasing operational efficiencies and communication between front and back of house.

With this added integration to Clover, the BentoBox marketing and commerce platform now combines websites, omni-channel ordering and unified diner data so restaurants can deliver the hospitality experience their guests desire, from first touch to order fulfillment and follow-up.

"Restaurants don't have the time or resources to balance countless dashboards and partners,” said Krystle Mobayeni, co-founder of BentoBox and head of restaurants at Fiserv. “Instead, they need simple, unified solutions that enable them to reach their customers on their terms. We're meeting this need and bringing restaurants a customizable platform that improves front- and back-of-house operations and delivers an exceptional digital experience for diners.”

With BentoBox and Clover, Fiserv enables nearly 200,000 restaurants to deliver unique and differentiated experiences to their diners. Combining customer-engaging omnichannel commerce capabilities with the revenue-driving role of digital storefronts, Fiserv supports restaurants through every step of their journey – from building an online presence, engaging with their diners, generating multiple revenue streams, and running an efficient front- and back-of-house.

The BentoBox marketing and commerce platform delivers a seamless guest experience dedicated to accelerating growth and helping restaurants thrive. BentoBox empowers modern restaurants to build their online presence, engage with diners, diversify revenue streams and increase operational efficiency. To do so, the platform includes products such as websites, ordering (online ordering, pre-order & catering, gift cards, merchandise, tickets), events management, and marketing tools.

Over 8,000 restaurant concepts worldwide currently rely on BentoBox as their “digital front door,” including hospitality groups such as José Andrés's ThinkFoodGroup, Danny Meyer's Union Square Hospitality Group, and independent restaurants including Emmy Squared, Suerte and The Meatball Shop.

BentoBox Payments is available for all BentoBox customers, with simplified rates for new customers.

For more information please visit GetBento.com/Features/Payments.

Plan to Attend or Participate in
Bar & Restaurant Expo, March 27-29, 2023

To learn about the latest trends, issues and hot topics, and to experience and taste the best products within the bar, restaurant and hospitality industry, plan to attend Bar & Restaurant Expo, March 27-29, 2023 in Las Vegas. Visit BarandRestaurantExpo.com.

To book your sponsorship or exhibit space at Bar & Restaurant Expo, contact:

Veronica Gonnello​
(for companies A to G)
​e: [email protected]
​p: 212-895-8244

​Tim Schultz
​(for companies H to Q)
​e: [email protected]
​p: (917) 258-8589

Fadi Alsayegh
​(for companies R to Z)
​e: [email protected]
p: 917-258-5174​

Also, be sure to follow Bar & Restaurant on Facebook and Instagram for all the latest industry news and trends.